Refund policy

For returns or exchanges you must contact us within 5 days of delivery and return within 14 days of delivery.  We do not accept cancellations but contact us if you have any problem with your order.  We will contact you by email once the item has been received and issue a refund.

The following items cannot be returned or exchanged.

Custom or personalised items

damaged or vandalised items

greeting cards

All shipments are without insurance.  By submitting the order, buyer is accepting all risk of loss or damage during transit unless insurance is purchased.